Terms & Conditions

Last updated: January 5, 2026

By accessing or using this website and our services, you agree to the following Terms & Conditions.

1. Services

The Hour Agency provides professional services including (but not limited to):

  • Website design & development

  • Marketing systems & automation

  • Consulting and strategy

  • Digital infrastructure setup

All services are provided under mutually agreed terms, scopes, and timelines.

2. No Guarantees

While we aim to deliver high-quality results, we do not guarantee specific outcomes, revenue increases, or business results unless explicitly stated in writing.

Results depend on multiple factors outside our control.

3. Payments

  • Fees are agreed upon before work begins

  • Payments must be made according to the agreed schedule

  • Late payments may result in paused services

All prices are exclusive of taxes unless stated otherwise.

4. Intellectual Property

All materials created by The Hour Agency remain our intellectual property until full payment is received.

Once paid, you receive a license to use the deliverables as agreed.

5. Client Responsibilities

You agree to:

  • Provide accurate information

  • Respond in a timely manner

  • Review and approve work as requested

Delays in feedback may affect timelines.

6. Confidentiality

Both parties agree to keep confidential information private unless required by law or agreed otherwise.

7. Limitation of Liability

The Hour Agency shall not be liable for:

  • Indirect or consequential damages

  • Loss of data, revenue, or business opportunities

Our total liability is limited to the amount paid for the specific service.

8. Termination

Either party may terminate services according to the agreed contract terms.

No refunds are issued for work already completed.

9. Governing Law

These Terms are governed by the laws of Spain / EU (adjust if needed).

10. Changes to Terms

We may update these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.

11. Contact

For questions regarding these Terms:

The Hour Agency
Email: hi@thehouragency.com

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